Category Archives: Digital Marketing

Digital advertising in India is expected to become Rs 3,535 crore industry by year end

Digital advertising in India is expected to become Rs 3,535 crore industry by year end.

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Vicky Anscomb: How to convince your clients that they need social media – Advice – Eastern Daily Press

Social media’s a bit of a tricky one when engaging with a client for the first time. They’ll probably be familiar with (and keen to hear about) PPC, SEO and site design, but when it comes to social media, they may well lean forward with narrowed eyes and ask the dreaded question, ‘But why do I need social media?’

This is the time to stop wittering about ‘brand awareness’, ‘community cohesion’ and ‘moving forward with technology’, and time to bring out some solid reasons that companies should be on board when it comes to social media. It’s not enough to claim that everyone else is doing it, and it ‘makes a difference’. If you’re looking to impress in any upcoming meetings, the following points are sure to win over clients:

Firstly, there are mind-boggling numbers of people using social media. At the time of writing this, Twitter has over 100 million ‘active’ users (users who log in once a month) and Facebook has approximately 794 million users. These are people that you ignore at your peril – they’re out there, and it’s up to you to try to find them, and then harness their buying power. Refusing to engage with social media users is like knowing there’s a packed shopping centre in town full of browsing buyers, but point-blank refusing to set up a shop there just because it’s new and a bit daunting.

Secondly, you’ll be able to get a better idea of who’s interested in your brand – and you’ll know who to target in the future. Facebook Insights, Sprout Social, Brandwatch and other applications that measure social networking analytics can not only show you the gender of the people engaging with you, but their age, where they’re located, the main languages they speak, and the medium they’re using to surf the web. This is especially handy if you’re wondering why the app you’ve launched hasn’t taken off (users using desktop computers) or nobody’s writing lengthy chunks of text on your Facebook wall (smartphone users).

You can also get inside peoples’ heads. Not many customers will take the time to fill in a review or a long survey, but they may well respond to a tweet or update that asks them what they think of a new design. You’ll also find that you receive both good and bad feedback, and how you respond to this will shape how your customers see you. If you’re able to placate a furious customer with some excellent, speedy customer service, you’ll not only win them round, but anyone else who sees that you’re bending over backwards to assist them. Social media allows a level of transparency not often seen in communications between customer and vendor, so use this to your advantage.

Tools such as Twilert and Tweetbeep can let you know when people are talking about you – and you can set up alerts for people talking about the products you sell. So, if you see a tweet from a local person wondering where they can find [insert your product], you can neatly introduce yourself and politely ask if you can help. These tools enable you to be the butler at the party – you can overhear everyone’s conversations and step in when you feel it’s appropriate. Just be careful not to overdo this side of things, or your Twitter timeline will become a sad pool of desperation.

If you want to be seen as a leader within your field, you have to remember that your opinions are worthwhile – and you should respond to industry developments at the earliest opportunity. It’s far easier to send out a quick update on Google+ or Facebook than it is to draft a blog for your website, and your customers will see your passion for your business. If you’re making a particularly strong point, or one that generates discussion, all the better – your views will get shared, driving more people towards your social media – and your website.

If you’re looking for fresh talent, especially in the social media and online networking sphere, you should be using social media to try to find your next big star. More and more businesses are using their social media accounts to search for employees, as it’s free, the word is easily spread, and it’s a great way to drive people wanting new information to your website. Plus, it’s a very promising sign if you manage to find someone through social media as it shows they have a good understanding of the medium – and its potential.

Finally, don’t forget that the speed of social media can make it behave a bit like Lassie – it can let you know that something’s wrong long before you even have an inkling of disaster. If you receive many messages informing you that the same thing has gone awry with your product, it’s time to stop the production line and start your examination. It’s true that badly-run social media accounts have the capacity to damage your brand irreversibly, but they also have the potential to save it from a sticky end, so value your followers – they may end up saving your bacon.

Source: Vicky Anscomb: How to convince your clients that they need social media – Advice – Eastern Daily Press.

Travel and hospitality sector ramps up social media marketing

Research by Mindshift Interactive says Club Mahindra, ITC, Taj Hotels, Oberoi Group and Pride Hotels are the top five companies actively involved in marketing on social media

The travel and hospitality industry is going social with a vengeance to engage and network with travellers. According to a study, Facebook, Twitter, and YouTube are the most popular and effective social media platforms for marketing within the tourism and hospitality industry.

The industry uses these networks to review brands, locations and read user experiences, whilst also responding actively to queries and comments.

According to a research conducted by Mindshift Interactive, the top five hospitality players in the Indian market that are actively involved in the social media space are Club Mahindra, ITC, Taj Hotels, Oberoi Group and Pride Hotels.

Club Mahindra with 51 per cent had the maximum number of conversations, followed by ITC with 21 per cent and Taj Hotels at 17 per cent. Oberoi Group (8 per cent) and Pride Hotels (3 per cent) ranked at the bottom with respect to its presence on Social Media.

The increased dependency on social media by travellers is growing faster than the travel industry itself. India’s travel category garnered the second largest share (42 per cent) of total Internet visitors in Asia, with 17.8 million average monthly unique visitors in the first quarter of 2011. With the digital media ecosystem in India evolving rapidly, the number of Internet users is expected to cross 546 million users by 2016, a report by KPMG said. Continued growth in internet penetration and mobile device access is expected to drive consumption and bring about a 360 degree approach for marketing.

“Brands today are spending almost 20 to 30 per cent of their marketing budgets on digital and these figures are expected to grow with years to come. Hotels present on the social media platforms are beginning to understand their consumer’s better,” said Mr Zafar Rais, CEO of MindShift Interactive.

With over 63,467 fans and an engagement ratio of 14 per cent, Club Mahindra leads the presence on Facebook. Club Mahindra leads the Twitter presence with 7,159 followers and effective engagement.

Oberoi Hotels has over 10, 879 fans on Facebook with an engagement ratio of 3.5 per cent. ITC has over 15,402 fans with an engagement ratio of 2 per cent. Taj Hotels has integrated their campaigns such as “Mélange – Vote for Art” and “Marathon For A Cause” with social media. The Twitter presence of Taj Hotels is as @TajMahalMumbai with 2,444 followers.

Source: http://www.thehindubusinessline.com/industry-and-economy/marketing/article3013178.ece

IPL teams’ rivalry spills over Facebook, Twitter

Chennai Super Kings

Chennai Super Kings (Photo credit: Wikipedia)

The rivalry between IPL teams is spilling over to the social media platform ahead of the season five of the T20 league as they intensify campaigns to drum up support of fans through sites like Facebook and Twitter.

With the social networking sites providing the opportunity to fans to interact with their star players, teams like Delhi DaredevilsMumbai Indians and Chennai Super Kings are leaving no stone unturned to exploit the opportunity to add more supporters.

“Social media is one of the most important tools and an integral part of any team to reach out to the fans now. We have been stagnant for the past four years but this year we have really activated it,” Delhi Daredevils Head of Marketing and Commercial Hemant Dua told PTI.

He said from just about 30,000 fans on Facebook for the past four years, Delhi Daredevils has increased it to 2,30,000 in the last few months.

“We have been holding a lot of contests for the fans, like designing the mascot for the team, and it has helped,” Dua said, adding this year three fans will be selected through a contest to travel with the team to report on the team’s off-field activities.

Similarly, Chennai Super Kings has touched over seven lakh followers on its Facebook page over the past two months from just 40,000 earlier following intensified campaign to utilise the social media platform

“What we have done is assign different roles to different sites. For instance we are using Twitterfor news related to the team, while Facebook has been used as platform for interaction.

Also we are using different activities involving fans, including contests,” India Cements general Manager Marketing Chandrabhan said. India Cements own the Chennai Super Kings. Likewise, Mumbai Indians has also kicked off ‘Players Become Friends’ campaign designed to increase the interaction between the players and the fans in the digital space.

“This year our focus is completely on digital media. We will be having a new TV commercial and ground promotions for IPL 5 but the main thrust is to capitalise on the social platform to reach out to Mumbai Indians fans and make them feel as an integral part of the team,” a Mumbai Indian spokesperson said.

Mumbai Indians have nearly 2.5 million followers on Facebook fan page ‘MI Paltan’, he said, adding the aim of the campaign is to encourage them engaging with the players rather than being mere spectators.

The team is also using personalised video messages from Mumbai Indians players, includingSachin Tendulkar and Harbhajan Singh, as part of the ‘Players Become Friends’ social media campaign that will carried out on out-of-home and radio along with TV, he added.

While the teams are reluctant to share their spendings on the social media campaigns, Dua of Delhi Daredevils said:”Our spending on digital media has definitely increased, to almost double but it is all about spending judiciously and trying to make the right connect with the fans.”

Source: http://timesofindia.indiatimes.com/tech/social-media/IPL-teams-rivalry-spills-over-Facebook-Twitter/articleshow/12327790.cms

A loyal following is a few clicks away

The key to generating loyalty and rising above the general noise seems to be all about creating an authentic voice

What is the best way to promote our blog on environmental conservation in Kenya? We are hoping to help build an eco-friendly generation, and wish to reach out to potential donors.

— Sam Dindi, Kenya

The rise of social media over the last few years and the speed at which companies such as Facebook, Twitter and Google are signing up new members has forced businesses and charities to reassess many of their traditional marketing and PR efforts, and instead focus on building a substantial and loyal online following.

The key to generating loyalty and rising above the general noise seems to be all about creating an authentic voice. Over the last couple of years I have spent a lot of time with my digital media team, creating varied and interesting content for our pages and channels. I post blog entries and tweets almost daily, and I often upload photos from around the world.

Our channels have also helped me publicize many of our philanthropic efforts, such as wildlife conservation, drug decriminalization, encouraging entrepreneurship and battling climate change. This has helped to ensure that the public and politicians take note.

 

This in turn has helped us raise our brand’s profile online, which has translated into real benefits for our businesses. The more followers Virgin and myself have online, the more feedback and important information we can glean that will tell us whether we are getting things right or wrong. We can react quickly through our own channels, reaching a wide audience that includes our best clients and most fervent fans.

In the past, I often made a splash for our businesses through eye-catching adventures and stunts. Now a timely comment on one of our online channels can trigger widespread debate, while an amusing video or fun competition will create visibility for our brand in many markets where we have little or no footprint. Every week I receive emails from readers in countries such as Brazil and Uganda, where we haven’t yet established businesses, asking that we set up in their country.

This year we are launching our Virgin Mobile business in Latin America through a series of partnerships with local firms. Our online presence and increasing following has helped raise awareness of the brand and build expectation before the launches.

So how can Sam and other budding entrepreneurs make an impact? For those trying to establish an online presence for a nonprofit or charitable organization, I have prepared some tips on how to kick-start your online presence.

1. Build a loyal following by creating interesting and accessible content. This is time-consuming, but is crucial for keeping your audiences engaged. This will ensure that your stakeholders will be listening when the time comes for you to deliver a message about your company or organization.

Sam must take care that the tone of his site is consistent with his target audience—in this case, the younger generation. If the focus of the blog is promoting conservation to young people in Kenya, then make sure that this is evident in every article. Try to talk about topics that will not only educate them but are relevant to their lives and can influence behaviour change.

2. Consider other sources of content. In some cases you may decide to approach bloggers and ask them to team up with you on certain subjects.

Once the tone and content of Sam’s blog has been focused to the target audience, it would be good for him to also look at getting a diverse range of other bloggers who can contribute and build up the following on that website.

3. Look for like-minded partner organizations to help you. There will likely be other nonprofits working on similar problems; reach out to them with your ideas on how to combine or augment each other’s efforts. Sam could reach out to companies and NGOs focused on either children or environmental issues.

4. Create a revenue stream to fund more development and promotion on your site. This can be as easy as contracting with services such as Google AdSense to put ads on your website in order to generate some income.

5. Target potential donors. Through social networking, Sam can draw people’s attention to his charitable cause—for this, the Internet has proved invaluable. However, when it comes to turning those supporters into donors, remember that there really is no substitute for human interaction. Sam needs to make sure that people have a way of interacting and donating on the website.

6. Once you have a sufficient number of followers and your initiative has grown into a success, it’s a good idea to start looking for sponsors—companies, larger organizations and even governments. Sam has a great idea—the goal of building an eco-friendly generation in Kenya has the key advantage of winning the attention of the much sought-after younger generation. Having many followers will be attractive to potential sponsors.

Sam, you have chosen a great niche! Many people in Kenya are working hard on conservation—even the UN Environment Program is based there. Just remember that you must pursue what interests you and you enjoy—if you do, your passion and commitment will show through in everything you do.

By NYT Syndicate

©2012/Richard Branson

Richard Branson is the founder of the Virgin Group and companies such as Virgin Atlantic, Virgin America, Virgin Mobile and Virgin Active. He maintains a blog. You can follow him on Twitter.

Source: http://www.livemint.com/2012/03/19205540/A-loyal-following-is-a-few-cli.html

Facebook, Twitter watch out, Pinterest is here!

English: Red Pinterest logo

Image via Wikipedia

Christina Gomez has carefully displayed her dream cribs, rockers and mobiles on Pinterest, the increasingly popular online bulletin board. Never mind that she doesn’t have a baby.

“Ah, Pinterest – where I dress my unborn children and decorate my imaginary mansion,” the San Antonio political consultant said – on Twitter – when asked about the website.

Gomez is addicted. And she’s not alone. The social site where users can “pin” images and follow others’ collections has surged in recent months to become the 16th most-visited site in theUnited States, according to the Web information company Alexa. That’s a higher rank than CNN.com.

Pinterest CEO Ben Silbermann, who grew up in Iowa collecting bugs and stamps, said on Tuesday that his goal is to help people discover things that they didn’t know they wanted. He said there are plenty of people trying to tell you what you want via billboards, catalogs or Internet ads.

“But no one has really made a lot of progress toward building a place you want to go every day to discover things that feel like they were hand-picked just for you, and that’s what I can hope we can do,” Silbermann told a packed ballroom at the South by Southwest Interactive conference in Austin.

The self-deprecating Silbermann, who has rarely spoken publicly about the site he co-founded in fall 2009, described having “catastrophically small numbers” at first. Nine months in, there were fewer than 10,000 people on it, he said. He sought feedback from early users, giving some his cell phone number. And he didn’t quit.

Silbermann, who spoke repeatedly of wanting his site to be beautiful and display beautiful collections, said one goal of his was to create a service that offered timelessness in an era when people were obsessed with real-time sites like Twitter.

“If something is your favorite book, it’s no less your favorite book 72 hours from now or a year from now or five years from now or 10 years from now,” he said. “It still says something about who you were then and who you want other people to know you as.”

Learning from pinning
For Gomez, who lives in a 900-square-foot home in Texas and is about to move to smaller digs in Washington, DC, Pinterest allows her to collect things – like USB drives shaped like teddy bears – without taking up precious physical space.

Like other users, she has organized her pictures into boards with titles like “Sewing Projects,” “Gift Ideas” and “For the new house. She has used it to post pictures of clothes she already owns and to learn to cook with a crock pot.

The growth of Pinterest has been fueled primarily by women, including those planning their weddings, said Robert Quigley, who teaches new media and multimedia at the University of Texas. The draw is the site’s simplicity, he said.

“The rise of Pinterest has been absolutely incredible – it just came out of nowhere,” Quigley said. “It’s so visual, it’s easy to use and simple – yet complex enough to allow you to organize the way you want.”

Pinterest isn’t only for women. Guillaume Driscoll, 30, a design student at the California College of the Arts in San Francisco, said he and his girlfriend both use the site. Before he joined a few months ago, he was interested in clothes, but “not on a level of some of my lady friends.” He’s seen that change as he’s pinned more clothes, like colorful socks and a grey cashmere sport coat from J. Crew.

“Now, I’m starting to think about it more. What is my style? What does my style say about me?” said Driscoll, who was visiting Austin for SXSW.

Silbermann said it makes sense for people to use Pinterest to explore topics that lifestyle magazines focus on — design, home decorating, cooking and fitness — but he’s also seeing new uses like political satire (say, Mitt Romney‘s fake yacht collection). Museums are using Pinterest to post art collections. Some users are posting travel guides to cities.

“Every day, literally, we see at least one board where we just couldn’t have imagined how people would use it and to me, that’s really exciting,” Silbermann said.

Source: http://articles.timesofindia.indiatimes.com/2012-03-14/social-media/31165018_1_social-site-twitter-users

No better way to market than in the flesh: Study

It’s good old face-to-face communication that is the best way to find new customers in the next 2-3 years.

A study by Regus, an outfit that provides flexible workplaces, says that 62 per cent of Indian companies believe it is the best business technique.

Regus surveyed 612 business leaders in India in its study, for which it interviewed over 16,000 senior business managers across the world. However, questioned on what had been the best way in the last 2-3 years, as many as 72 per cent of companies said face-to-face.

Sixty-one per cent of companies also predict the rising importance of business social media (47 per cent for the previous 2-3 years). The increasing importance of professional networking sites such as LinkedIn, BranchOut, Viadeo and Xing stands out in the research, also witnessed by increasing user volumes.

Fifty-nine per cent of Indian respondents said online advertising would be one of the best means to find new customers in the next three years, up from 49 per cent about the previous three years. Attending trade exhibitions (46 per cent) and public speaking at key events (34 per cent) are also seen as important tools for future customer recruitment.

Traditional advertising, direct marketing and telemarketing only gain a minority vote, and all are in decline. The research was unveiled as Regus announced the launch of BusinessLink, an online trading platform that allows hundreds of thousands of its customers worldwide to buy and sell products and services, and connect with other businesses using the network.

Source: http://www.thehindubusinessline.com/industry-and-economy/marketing/article2988296.ece?ref=wl_industry-and-economy

Digital marketing is going to be the next big thing: Shantanu Narayen, CEO, Adobe Systems

Shantanu Narayen

Image via Wikipedia

Adobe Systems, the world’s largest maker of graphic design software, has been adding capabilities for online marketing even as its core market undergoes a social media centric, web shift. In January Adobe acquired Efficient Frontier, a California-based company that lets advertisers place ads on Facebook, buy keywords on Google and purchase display ads on the web.

This ties up with its previous purchases of Omniture, which helps analyse web traffic; Demdex that provides data on online users and Auditude, a video advertising company. Not surprisingly, Shantanu Narayen , the 48-year-old, CEO & president of Adobe likes to talk about a laser-like focus on digital marketing, which along with digital media will be the growth engines for the $4.2 billion company. In an interaction with Shelley Singh , on his recent visit to India, Narayen shares his views on how digital marketing is impacting companies, customization of advertising and more. Edited excerpts:

Adobe has identified digital marketing and digital media as twin growth engines for the company. What are your strategies to grow the two? 

Digital marketing and digital media is what we will focus on. The creative process is going through a transformation – from print work-flow to web work flow. And now, how do companies get their content out on app stores?

When you think about digital media, Adobe is already the largest provider of tools and services for the creative community. Everybody is re-tooling for the future of web – devising strategies for new and multiple screens (television, mobile, tablet/PC)and app stores. With devices like Photoshop touch and cloud-based services, we are aggressively moving towards that shift. Everyone including Reliance, Fox, Turner wants to stream out content on different platforms with customised ads. We help them achieve that goal.

The other one, digital marketing, is a massive opportunity and relatively new from Adobe’s viewpoint. We have put together some of the core pieces for digital advertising with our acquisition of Efficient Frontier, Omnitureand Day Software — a Switzerland-based company which makes web content management software.

We have supplemented the acquisitions with organic innovation that we have built around social analytics. We believe that enterprises have dealt with enterprise resource planning, finance and sales and now digital marketing is the next big thing for them. Customers want to measure what’s happening on the web and we help them do that. This is the space we will continue to target and grow.

How big will digital marketing be for Adobe? 

We see digital marketing as our largest software-as a-service (SaaS) business and it will be $1 billion in three years. There’s an evolution which will happen towards that model. First step is that companies will really be able to understand they can measure impact of their marketing effort. Once you have that in place companies will seek actionable ways to do intelligent things (like target-specific buyers by age or gender).

We believe we are on a multi-phase journey and to begin with, we are doing the plumbing that will help companies measure all information. Omniture helps analyse one trillion transactions every quarter. We will help create new business models for companies in financial services, publishing, retail, travel and other industries which are gearing up for an era of online marketing. It is going to be an ongoing campaign and that’s what digital advertising agencies are also thinking of – it’s a new opportunity for them as well.

What does this customisation mean for jobs. Will there be new kinds of employee skills that companies like Adobe seek? 

There are multiple areas of innovation. First, is the creation part, creating new tools. How do you take advantage of these new formats (digital marketing), new screens (mobiles and tablets) and new media types. That’s one area of innovation.

From Adobe’s point of view lot of this is mathematics – how do you deal with all of this large data and make sense of it? We process one trillion transactions per quarter. Looking at all of that data in an easy to use way is a new job skill companies are seeking. Big data is one of the new things that everybody is talking about. We have hired a number of doctorates who are experts in analysing data as well as in predictive modelling.

Do you think companies in India need to do a lot more in understanding the consumer in context of our growing economy? 

As India moves on, it is not going to be any different from the models in advanced countries. Companies like makemytrip.com and flipkart.com are seeing explosive growth online. Telecom usage is exploding in India. On new Android-based tablet devices, it is going to be really cheap to get online. When I was growing up, companies like Hindustan Unilever were state-of-the-art in understanding customer behaviour and tailoring distribution. And now it’s all going online. I have no doubt that savvy Indian companies will now look at new ways of improving that.

Is your strategy going to be tablet/smartphone centric rather than creating solutions and products for desktops? 

Last year, 400 million desktops were sold and that market is seeing a 14% growth. That’s big and I don’t see the death of the desktop. There’s new growth in smartphones for consumption and tablets for creation of software and we are making sure our solutions support both of them. But for at least another decade we see desktop will be the core platform.



There are three distinct trends – move towards mobile and multiple screens. People don’t talk much about the first screen television, but that will transform a lot. The second trend is more social – what does it mean for me not just from the point of people interacting with me directly but people out there in the social network.

How products are designed and what happens – the immediacy of this, the scale of it is unlike anything that we have seen. Everybody has to deal with social media today.

And the third trend is cloud. Everybody expects access to data anytime, anywhere and this will be enabled via the cloud. These are the three big technology shifts and they are all happening together. That’s also unparalleled.

Earlier, there was just one shift at a time – like shift to client server computing. Now you have all of these happening together and its exploding – it’s exciting time for technology companies.

Ahead of season five, IPL teams bank on social media to lure fans

2010 Indian Premier League

Image via Wikipedia

Flagging interest in cricket following India’s elimination from the One-day triangular series in Australia this month is prompting the Indian Premier League (IPL) team owners to leave nothing to chance.

They expect to increase spending on advertising by 10-15% for the new season—which begins on 4 April—compared with the last season, and have also started advertising campaigns by reaching out to fans directly through social media, roadshows and contests involving fans’ participation.

The Mumbai Indians has some of its star players Sachin Tendulkar, Harbhajan Singh and Rohit Sharma reaching out to the team’s 2.5 million fans by doing personalized videos this year. The team is sending fans on the team’s Facebook page 30-second video clips in which each cricketer personally addresses each fan and shares personal information while thanking them for their support. The campaign, called “Players Become Friends”, will be supported by radio and television with the social/digital medium anchoring it.

“The team (Mumbai Indians) has such a fantastic fan base and we wanted to get closer to them and build a one-on-one relationship instead of doing heavy television advertising,” said Piyush Pandey, executive chairman and creative director, South Asia, at Ogilvy and Mather, the agency behind the campaign.

In the third edition of IPL, Mumbai Indians got about Rs.55 crore in sponsorship, and expects that to double this year, according to a person with direct knowledge of the development, who did not want to be identified.

The Delhi Daredevils team is planning something similar to Mumbai Indians, using social media to organize “banter” between fans and cricketers.

Social media is not cheap,” said Hemant Dua, GMR sports head (marketing). “You either spend a lot of money or use it intelligently. We are trying to integrate both,” he said, adding that the team will spend significantly more on advertising this year.

Rajasthan Royals is teaming up with Empire Spices to take its brand to the “interiors of Rajasthan and Maharashtra” because typically, its campaign tends to focus on more urban audiences, according to chief executive Raghu Iyer. He added that the team will push for more interaction between fans and captain Rahul Dravid through social networking as part of its advertising spend, which will be 10-15% higher this season.

Dravid, who announced his retirement from domestic and international cricket on Friday, will play this IPL season.

On average, each IPL team spends between $1 million and $1.5 million on promotions and brand building, said Reddy, who expects revenue from local sponsorships and tie-ups to increase 10-15%.

According to PricewaterhouseCoopers India, the fourth edition of IPL, in 2011, had advertisement revenue of approximately Rs.1,000 crore. But with India’s cricketing fortunes slumping recently, “teams will look at (additionally) consolidating and connecting with their fan base through promotions”, said Timmy Khandari, executive director and leader entertainment and media at PricewaterhouseCoopers India, while explaining that a shift towards social media is natural.

Chennai Super Kings started a campaign earlier this year through social media to invite fans to name the team mascot. This was done mostly through the team’s Facebook page and on radio. “There is no dramatic change in how we approach the medium,” said Rakesh Singh, joint president (marketing), India Cements Ltd, which owns the team. “But it makes a lot of sense to be active on social networks. We are, for instance, the second most followed team on Twitter after Kolkata Knight Riders.”

Deccan Chargers, too, is taking to roadshows as it tries to connect with a broader base of fans across Visakhapatnam, Orissa and Hyderabad. “Our focus will be on creating a direct connect across our three home grounds,” said Venkat Reddy, chief operating officer, Deccan Chargers.

Many team strategists believe advertising on national television is too expensive and lacks the kind of focus that can be achieved through print, outdoor and social media.

But social media spending will supplement other forms of advertising and not replace them, according to analysts. “Social media will be an additional spend over and above the usual promotional activities. It is an engagement medium and can’t be a replacement for other mediums,” said Jehil Thakkar, executive director, media and entertainment, at consulting firm KPMG India Pvt. Ltd.

Source: http://www.livemint.com/2012/03/11211723/Ahead-of-season-five-IPL-team.html?atype=tp

Adobe aims to help companies earn from digital marketing spends

With an increasing number of enterprises taking their marketing campaigns online to tap social media, software major Adobe today said it is focussing on delivering solutions that help companies create, measure and monetise such digital marketing initiatives.

The company had recently announced restructuring efforts to focus on businesses like digital media and marketing.

“We have a digital publishing suite…to add to that now the focus is on marketing solutions with products like social analytics tool (used to measure social media) and other media tools,” Adobe Systems President and Chief Executive Officer Shantanu Narayen told reporters here.

This will help companies make, manage, measure and monetise their digital marketing campaigns, he added.

Adobe Systems acquired Omniture in 2009 for about USD 1.8 billion for its web analytics, measurement and optimisation technologies.

“The transformation of Adobe from a company focussed on desktop and electronic publishing, we are transforming that to move into all of this content lifecycle management — make, manage, measure, monetise and mobilise content,” Narayen said.

For the end-consumer it means that they get more personalised service as companies, using these analytics tools, figure out what the consumer is looking for, he said.

Adobe’s revenue in FY’11 stood at USD 4.2 billion, growing 11 per cent year-on-year. Digital Media solutions contributed 15 per cent, while Omniture constituted 11 per cent.

The digital marketing is also of strategic value for its software as a service (SaaS) business.

“With increasing demand from marketers, we expect this business to drive a billion dollars of SaaS-based revenue in the next three years,” he said.